Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.

This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Marketing Cookies

These cookies track visitors across websites to display relevant and engaging advertisements. They may be used to build a profile of your interests and show you relevant content on other sites.

How We Use Cookies

Enhancing User Experience

• Remembering your preferences and settings
• Keeping you logged in during your visit
• Providing personalized content recommendations
• Improving website loading times

Website Analytics

• Understanding which pages are most popular
• Identifying how users navigate our site
• Measuring website performance and errors
• Testing new features and improvements

Marketing and Advertising

• Showing you relevant course recommendations
• Measuring the effectiveness of our advertising campaigns
• Providing personalized marketing content
• Preventing you from seeing the same ads repeatedly

Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. We work with several trusted partners:

Google Analytics

We use Google Analytics to understand how our website is used. Google Analytics stores information about:

• The pages you visit and how long you spend on them
• How you got to our site
• What you click on while visiting our site
• The device and browser you use

This information is aggregated and anonymous. For more information, visit Google's Privacy Policy.

Social Media Platforms

We use social media pixels to:

• Measure the effectiveness of our social media campaigns
• Create audiences for targeted advertising
• Track conversions from social media ads
• Provide social sharing functionality

Managing Your Cookie Preferences

Cookie Banner Controls

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept All: Allow all cookies for full website functionality
• Necessary Only: Only essential cookies for basic functionality
• Custom Settings: Choose which types of cookies to allow

Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Using the cookie preference center
• Adjusting your browser settings
• Contacting us directly

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block cookies from specific sites
• Disable cookies entirely

Browser-Specific Instructions:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Disabling cookies may affect website functionality and your user experience.

Cookie Consent and Legal Basis

Consent

For non-essential cookies, we rely on your consent as our legal basis for processing. You can withdraw your consent at any time by adjusting your cookie preferences.

Legitimate Interest

For some analytics and performance cookies, we may rely on legitimate interest as our legal basis, ensuring our interests don't override your privacy rights.

Essential Cookies

Essential cookies don't require consent as they're necessary for the website to function properly.

Data Protection and Security

Data Anonymization

Where possible, we anonymize cookie data to protect your privacy. This includes:

• IP address anonymization in Google Analytics
• Aggregating user behavior data
• Removing personally identifiable information

Data Retention

Cookie data is retained for different periods depending on the type:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Stored for the duration specified in each cookie
• Analytics data: Retained for 26 months maximum

International Transfers

Some of our cookie providers (like Google Analytics) may transfer data outside Australia. These transfers are protected by:

• Adequacy decisions by privacy authorities
• Standard contractual clauses
• Certification schemes
• Provider privacy policies and safeguards

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New features or services
• Legal or regulatory requirements
• Technology improvements

We'll notify you of significant changes through our website or email if you're subscribed to our communications.

Your Rights

Under Australian privacy law and international regulations, you have the right to:

• Know what cookies we use and why
• Give or withdraw consent for non-essential cookies
• Access information about data collected through cookies
• Request deletion of cookie data where technically possible
• Lodge complaints with privacy authorities

Contact Us About Cookies

If you have questions about our use of cookies or want to exercise your rights, please contact us:

Useful Resources

For more information about cookies and privacy:

• Office of the Australian Information Commissioner
• All About Cookies
• Your Online Choices Australia